What is the Engagement Request Report?

Monitor the activities related to the social media engagement requests submitted to company employees.
T
Written by Thomas
Updated 2 years ago

The Engagement Request report provides annual and monthly performance details on social media engagement requests (also known as “Feeds”) sent to Slack from Please Share.

The information on this page is divided into the following three sections:

  • Annual Engagement Statistics 
  • Monthly Engagement Statistics
  • Monthly Engagement Details

Annual Social Media Engagement Statistics

The first section on top of the page highlights two data points: Engagement Requests this Year and Engagement Request ROI

The first data point, Engagement Requests this Year, provides a running count of the events that are attributed to using the Please Share service to drive social media content engagement – or likes, reshares, and comments – on your company’s LinkedIn and Twitter posts.

The second data point, Engagement Requests ROI, provides the monetary value associated with all of the individual events that are attributed to using the Please Share service for social media engagement. The values associated with specific events can be seen and adjusted on the Configuration page.

Both data points are based on the calendar year (i.e., January 1st to December 31st).

Monthly Social Media Engagement Statistics

The middle section of the page provides a summary of all social media engagement requests – and related events – for the current calendar month (e.g., April 2022). The section also displays the monthly events based on the channel where the content was originally posted (i.e., LinkedIn and Twitter).

For each social media channel, Please Share users can see the number of monthly likes, reshares/retweets, comments/replies, and reach. Reach occurs when the content is reshared or retweeted. For more information, please visit this page.

Please Share users can toggle to previous months using the dropdown menu above this section. Each data cell also provides a year-to-date count for a particular event or calculation.

Monthly Social Media Engagement Details

The table at the bottom under Monthly Engagement Details provides a running count of the specific social media engagement events (likes, reshares, comments) and the monetary value of those events for both the current calendar month and the current calendar year. For more information on the specific events, visit this page.

Did this answer your question?